Who can I contact if I think my account was accessed wrongly?

Use live chat between 09:00 and 01:00 WIB or email privacy@pelangi189.bet. Tell us the device, time, and payment rail involved, then change your password while we check recent sessions.

Reference

Open Your pelangi189 Privacy Policy

Q: Can I ask to see the data you hold about me?

Yes. Contact live chat, WhatsApp, or privacy@pelangi189.bet and ask for account data access. We confirm ownership first, then explain which personal data we hold and how it is used.

Q: Can I ask you to delete my account data?

You can request deletion through privacy@pelangi189.bet. We check your identity and local legal duties first, because some payment, security, or dispute records may need to be kept for a limited period.

Blackjack, Genie Three Wishes and UFC MMA sit behind one account, and this Privacy Policy explains what data we collect when you browse, open your account, or pay…

Account data scopeDANA status recordsQRIS privacy handlingCookie choice details

Browse Lobby Read FAQ

Check How We Use Your Data

pelangi189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters at the exact points where you share data: account opening, login, wallet checks, game access, and support contact. We collect details such as your name or account handle, mobile number, email address, device type, IP range, session time, and payment status from DANA,

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OVO, GoPay, or QRIS. We use that data to confirm that the account belongs to you, keep transaction records matched to your wallet, detect unusual device changes, and respond when you ask us to correct or delete data. We do not sell your personal data. We
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may share limited records with payment processors, security tools, or service vendors when needed to operate the account. Access and eligibility depend on local law and are available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Contact Us About Privacy Requests

A privacy request should reach the team that can act on it, not a generic mailbox. We handle account data questions through live chat, WhatsApp, and email, with extra checks before changing personal details. Have your account handle, registered phone number, and last payment rail ready so we can confirm ownership without asking for unnecessary documents.

Team online

Live chat

Send a live chat message daily between 09:00 and 01:00 WIB. We confirm your account handle first, then explain what personal data is involved and which privacy step we can start.

WhatsApp help

Use WhatsApp when you need a privacy request tied to your phone number. We may ask for the last four digits of a QRIS reference or wallet receipt to match the account safely.

Privacy email

Email [email protected] for access, correction, deletion, or cookie questions. Include your account handle and preferred reply channel; never send your password, OTP code, or full wallet balance screenshot.

ACCOUNT SAFETY

Manage Cookies, Devices and Records

Privacy work happens inside everyday account steps. We log device changes, cookie choices, payment references, and support actions so we can trace what happened if you report a problem.

Account setup data

During account setup we ask for details needed to create and protect your login, such as account handle, phone number, email, and password. We keep the collection focused on account access and support verification.

Payment record privacy

For DANA, OVO, GoPay, and QRIS, we store transaction status, time, reference code, and account match. We do not ask for your wallet password or full mobile banking login.

Device checks

If a new phone opens your account, we may record device model, browser, IP range, and login time. Check Account > Security > Devices to see recent sessions and ask us to remove old access.

Cookie controls

Cookies help remember your language choice, login session, and last lobby tab. You can clear browser cookies anytime, but the next visit may ask you to log in again.

Record retention

We keep payment and account records only as long as needed for account service, dispute checks, security review, and legal duties. When data is no longer required, we remove or anonymise it.

Data change requests

If your phone number, email, or account name is wrong, contact us before making another wallet request. We verify ownership first, then record the change so the privacy trail stays clear.

Ask About Your Privacy Rights

These answers cover the privacy questions we hear most often before you open an account or contact support. They explain what we collect, how payment records are handled, how cookies work, and how you can ask us to access, correct, or remove personal data where local law allows.

We collect account details such as your handle, phone number, email, password record, device type, IP range, and session time. If you use DANA, OVO, GoPay, or QRIS, we also keep payment status and reference data.

We keep wallet records to match each payment with the right account, answer transaction questions, and check unusual activity. The record normally includes status, time, reference code, and account match, not your wallet password.

Yes. Contact live chat, WhatsApp, or [email protected] and ask for account data access. We confirm ownership first, then explain which personal data we hold and how it is used.

Send the request through live chat or email with your account handle and current registered contact. We may ask for a recent QRIS or wallet reference so the change is linked to the correct account.

Cookies help keep your login session, language choice, and recent lobby tab, such as Blackjack or Crash Games. They also help spot unsafe session changes. You can clear them from your browser settings.

You can request deletion through [email protected]. We check your identity and local legal duties first, because some payment, security, or dispute records may need to be kept for a limited period.

Use live chat between 09:00 and 01:00 WIB or email [email protected]. Tell us the device, time, and payment rail involved, then change your password while we check recent sessions.

Open Your pelangi189 Privacy Policy

Contact Us About Privacy Requests

Live chat

WhatsApp help

Privacy email

Manage Cookies, Devices and Records

Account setup data

Payment record privacy

Device checks

Cookie controls

Record retention

Data change requests

Ask About Your Privacy Rights

01 What personal data does pelangi189 collect when I open an account?

02 Why do you keep DANA, OVO, GoPay, and QRIS records?

03 Can I ask to see the data you hold about me?

04 How do I correct my phone number or email?

05 Do cookies track my games and device?

06 Can I ask you to delete my account data?

07 Who can I contact if I think my account was accessed wrongly?

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